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Passenger Alerts

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Alerts and Advisories are posted here to keep Hampton Roads aware of routing changes, schedule changes, detours and other important announcements. You can subscribe to e-mail updates for this page by clicking on the envelope icon above.

ROUTES 19 AND 22

Effective October 6, 2008

Please be advised Routes 19 & 22 will become MAX Routes 919 and 922 starting October 6, 2008. There will not be any routing or scheduling changes.

Click here for MAX Fare Information

MAX Exchange Program:

Through October 31, 2008, customers may come to one of HRT’s service centers to exchange unused farecards purchased in 2008 for a dollar for dollar exchange value. For example, two unused 10-Ride passes will credit $28.00 toward the purchase of MAX farecards. No refunds allowed.

  • A MAX Day pass is available upon boarding for $5.50. Passengers must inform the driver prior to depositing fare of Day Pass request.
  • All non-MAX farecards will be accepted on the MAX with the payment of an upgrade fee.
  • Transfers and 10-Ride farecards will be eliminated October 6, 2008. Passengers are encouraged to purchase a MAX Day pass or MAX 30 Day pass.
  • HRT will stop selling 10-Ride farecards September 15, 2008.

For more information please contact HRT customer service at (757) 222-6100 or by clicking here for our online contact form.

Thank you for your patronage. | Printable Version | Post Date: August 18, 2008 | Removal Date: October 31, 2008

GUARANTEED RIDE FARE CHANGE

Effective September 1, 2008

Please be advised effective September 1, 2008 the guaranteed ride cab fare of $1.50 per trip will increase to $3.00 per trip for all participants of the Traffix Guaranteed Ride Program. Registered participants are still allowed up to four trips per month, not to exceed twenty-four trips per year.

For more information about HRT’s Traffix program please visit CureSOV.com or call 1-800-700-RIDE.

Thank you for your patronage. | Printable Version | Post Date: July 23, 2008 | Removal Date: October 1, 2008

Check back often for upcoming service changes.

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3400 Victoria Blvd. - Hampton, VA. 23661